Thursday, August 30, 2007
Thinking About Personal Branding
If I wanted to be cynical, I'd say this is just another example of marketing-culture creep: We should all be thinking of ways to spin ourselves into the best possible light. But I tend to be more retro than cynical, so I think personal branding isn't about spin so much as it's about communication, in this case having a clear view on what kind of person you are and how you want to be perceived.
Notice that I included "what kind of person you are" in that sentence. If we're going to talk about personal branding then we've to get comfortable with the notion we're the product, and that we want to convey the depth of our product's quality to the people we meet. Or, to remove the product-speak, we want others to perceive us as qualified, talented, decent - the kind of people it's good to do business with, or hire, or promote.
This means there's got to be substance in your product. We're not selling breakfast cereal, after all. If you want to develop your career, you've got to think about doing good work - and pursuing the kind of work you want to do - before you begin planning your communications or job-search strategies. We all know people who think about positioning themselves first and backing up that positioning later. These are the people who convey the impression they've got expertise they don't, in fact, possess. In my experience, they tend to talk fast and brusquely brush back anyone who questions them. Some of them flame out - at some point their technical ignorance, or their inability to get actual work done, catches up with them.
My point: Thinking about personal branding is all to the good. But be sure to build your brand on a record of solid work.
Should You Blog?
Read the full story.
Wednesday, August 29, 2007
Facing the Tough Stuff
Read the full story.
Tuesday, August 28, 2007
A Site for Women
Damsels in Success
Communications is Worth Something
See Myra's story here.Especially where big deals and M&A work are involved, CPAs need to be very sharp and must come across as highly polished when offering recommendations to clients. Great presentation skills and a smooth delivery can go a long way. "Companies are looking for accountants who are excellent communicators and can effectively convey technical concepts to diverse audiences, including individuals who may not have a financial background," says Dawn Fay, regional vice president in New York City for Robert Half International.
Also, computer savvy is driving the field more than ever. New York area accountants need to be especially savvy on this end, as they deal with some of the largest, more complex, and global firms in the world. "Information technology skills, especially proficiency with products such as Microsoft Excel and Access and enterprise resource planning systems, are highly valued," says Fay.
Monday, August 27, 2007
Speaking of Strategy...
You see, to really create a personal brand, you can’t just stand around thinking about it, plotting it out on your piece of paper, and coming up with the five things to do to create the brand.Scot calls Personal Branding one of the "great themes out in the blogosphere right now," and though I wouldn't go that far, I will say I've been hearing more and more about it. That quibble aside, his point is well-taken, and applies directly to your efforts at career management. Bosses - present and prospective - like nice presentation, sure, but the quality of your work is important too. You want to develop a personal brand that emphasizes your thoroughness, your technical and business knowledge, your savvy and your attention to detail.You actually have to go do them. And that’s where we fail.
Personal Branding is About Doing [Cube Rules]
On Camera?
- Looking good on camera is a learned skill
- Written communication is a more important
- Most jobs never require you to be on camera
Video resumes are a short-term fad [Employee Evolution]
Common-Sense Networking
Familiarity: ...(S)eeing the same faces time and time again is the best way to get to know people. Few people do business based on a single encounter. We want to take the time to become familiar with each other. What’s the best way to do this? Keep going back. I may not go to a lot of events, but the ones I go to, I go to religiously…
Participation: ...to really reap the benefits of networking I get involved. Any organization is essentially a business and running a business requires manpower. My top two networking organizations are BNI (Business Network International) and NJAWBO (New Jersey Association of Women Business Owners). Contributing my time and expertise to the operational aspects of these two organizations has helped me to develop strong ties with other participants. These ties have turned into excellent business opportunities…
Commonality: We all tend to seek out like-minded people. Whether it’s political viewpoints or food preferences, we find comfort in the shared experience. Some of my comfort zones: Women business owners, small business owners, moms, yoga fanatics...
Yoga fanatics and business? Well, yes and no. No, Gatling's not in the yoga business. But, yes, having something in common eases conversation and leads to any number of connections closer to her field (which is administrative services). "Unless I’m at a business networking function I rarely enter into a conversation with business at the forefront of my thoughts. But it’s always in the back of my mind," she writes.
This is a common-sense approach that can apply to most any kind of business, and at most any level. So much of what you read about networking exhorts you to go out and connect (I've done a fair amount of exhorting, myself), but Gatling focuses on making sure your efforts are well-spent.
Her article appears in the National Networker, a site that bills itself as "both a newsletter as well as website portal for all Networking activity throughout the United States." Full disclosure: It was founded by someone I met in a networking group but have come to regard as a friend, and whom I've found to be a thoughtful business coach, Adam Kovitz. If you're interested in networking, I do recommend signing up for its e-mail newsletter. Sometimes, it can be a bit overly rosy about the joys of networking, but for those who need ideas and encouragement, it's a good read.
One Business Woman’s Experience in the World of Networking [National Networker]
Friday, August 24, 2007
More on Media
The world of cost-per-thousand and traditonal approaches to marketing has changed. The models are different, the formulas are different.
Combine that with the fact that traditional public relations has been more art than science and you have a marketplace in need of a real help. What we see is as an opportunity to mix legitimate communications know-how with the analytical skill set that has made Armanino McKenna the powerhouse.
Fair enough, but it's still got me thinking. Armanino is known as an innovative firm, and in a state with as much media going on as California, this could the kind of move that puts its full range of services in front of a host of new prospective clients. And, to a certain degree, consulting is consulting, whether you're developing media strategies or business strategies.
I'm leery of communications strategies that are developed purely by numbers, which is the first thing that comes to mind when you say "an accounting firm is getting into media consulting." After all, media-by-spreadsheet is the kind of approach that has made broadcast television everything it is today. But I don't think that's what's going on here. By many accounts Foster has done well running newspapers in tough markets, and a combination of heavy trend analysis guided by a communications hand could probably come up with interesting strategies. We'll see.
Thursday, August 23, 2007
Armanino McKenna Delves into Communications
The publisher, Vintage Foster, was publisher and chief executive of the East Bay Business Times from 1999 through 2003, and of the Silicon Valley/San Jose Business Journal from December 2003 until now. The new firm, Armanino McKenna Foster, will operate as a division of Armanino McKenna. In addition to offering branding, marketing, advertising and other communications services, it will provide non-media services such as recruitment and workforce diversity consulting. Managing Partner Andy Armanino said the new unit allows the firm to "marry" its business expertise with "innovative and effective communications support."
This is fascinating to me, and I've reached out to Armanino McKenna to ask what made them think to move into communications consulting. It brings the notion of "strategic consulting" among accounting firms to a new level.
Wednesday, August 22, 2007
About Professional Associations...
My boss wants me to join his professional association. It's a big financial and time commitment, and I'm not sure I see the benefit. Am I missing something?"
Well, yes, you are.
Read why.
Tuesday, August 21, 2007
Cover Letters: Not Extinct, Just Evolved
So you can just send your cover letter as an attachment with your resume?
Again, no.
But you can send the same cover letter for every posting you answer?
No, no, no. And once more for good measure: No.
While the medium has changed, the message is still the same: Cover letters - even electronic ones - have to be carefully constructed, well-written, error-free, customized to the criteria of each job, and addressed to a specific person. Avoid fancy typefaces, crazy ink colors, exuberant punctuation and emoticons. Sound well-educated (but not pompous), professional (but not uptight) and enthusiastic (but not chatty).
No one said this would be easy.
Read the full story.
Monday, August 20, 2007
For All to See
Maybe it's not about privacy, though. Maybe it's about judgment. I mean, we can argue about what's private and what's not all we want, but at the end of the day if you post a picture for everyone to see, people are going to make judgments, whether we like it or not.
Job candidates getting tripped up by Facebook [MSNBC]
Thursday, August 16, 2007
Work or Not?
If someone paid me to stay home full-time, I’d do it in a heartbeat. While I enjoy my work and take pride in what I do, I am much more proud of the wonderful child we are raising. But for me, that choice is simply not there.And there's this telling slip:
What's also interesting is how many people are concerned about re-entering the workforce after they take time off to raise a child. Despite all the talk by firms about wanting to get these people back, there's still a lot of fear out there.
I think about this everyday from the money I wake up because the very first question my daughter asks everyday is if I have to go to work today.
Tempted to Quit and Stay at Home [WSJ]
Calif. Program Targets Industry CPAs
The full story's here.
Wednesday, August 15, 2007
About Long Job Searches
- All the talk of high demand is causing people to expect unrealistic compensation packages. Especially at smaller firms, "pay comes out of the owner's or partner's pocket."
- Older candidates often wait for "the ideal" opportunity, passing up the chance to take other positions they may regard as being either beneath them or simply not a perfect fit.
- Some candidates wait too long. My friend wonders about some resumes he sees, where the candidate has been without a job for several years. Surely, he thinks, something must have been offered up during all that time. If not, what's it say about the candidate?
- Finally, some people are just bad employees. A huge red flag is the number of jobs someone has held over a period of time. Does your resume list three positions in four years? Probably, anyone reading it is asking themselves what your problem is.
One other hint: If you're worried about pricing yourself out of the market and you're asked about your salary expectations, answer "whatever the position is budgeted for."
Recruiters Hunt in Association Directories
Read the story here.
Tuesday, August 14, 2007
So About Gen Y...
THE jury is in on Generation Y and the verdict isn't good. Employers say Gen-Ys are short on skills, demanding, impatient and far from loyal, according to a survey.
The deep ambivalence of SME They don't define it, but I believe they mean "small-medium enterprise.) employers towards Gen-Ys - those born between 1977 and 1992 and now aged 15 to 30 - is revealed in the latest SME Opinion Leaders poll, a survey of 315 SME owners across the country conducted by SmartCompany in conjunction with Roy Morgan Research and Dun & Bradstreet.
Poor spelling and grammar and a failure to understand what constitutes appropriate corporate behaviour are the biggest bugbears, with almost 70 per cent of surveyed employers reporting dissatisfaction with their Gen-Y employees’ performance in those areas.
The communication skills of Gen-Y staff disappointed 48 per cent of SME owners.
But, it seems, Gen-Ys either don’t know or don’t care about their employers’ distinct lack of enthusiasm for what they have to offer. Almost 90 per cent of employers surveyed agree Gen-Ys are more demanding than other workers when it comes to advancing their careers, and 79 per cent say Gen-Ys are more likely to ask for a pay rise.
Getting behind Gen Y seems to be a fashion among deep thinkers and business media lately. I've heard senior recruiters talk about how important it is to adjust their approach to a workforce that demands more balance, more flexibility and more rewards more quickly. What seems to be a given, though, is that this generation will perform to the same standards as their predecessors - old people, like me at 47, who are apparently stuck in our ways and spend a fair amount of time worrying about the quality of our product.
The poll found that Gen Y'ers bring a lot of technical knowledge to their work, often bolstering the efforts of their Baby Boomer bosses. And the article goes on to suggest the way to get the most of these hires, and develop them into valuable employees, is to communicate with them - in their own language and through their own channels. Posting a message on the bulletin board - bad. Texting the message - good.
So I'm kind of split on all this. On the one hand, I think the business world could use some cultural change. I like balance, I like diversity and it seems the changing demographics of the work force are far more effective at pressing these issues than are fifty years worth of legislation. On the other hand, every time I hear of a job candidate showing up for an interview with a parent, or a parent talk about how they're going to call their child's boss because of a workplace issue - and I have heard these things - I wonder at what point Gen Y will stand on its own.
The point about communication is a great one, and ultimately the answer lies there. It's important that a firm communicate in ways its staff will pay attention to, and it's important for Gen Y hires to communicate effectively with their employers. Among Boomers, instant messaging and texting aren't always the first things that come to mind when they want to talk with someone. Someone from Gen Y who extends themselves to write a detailed e-mail, pick up the phone, or (gasp) talk to someone in person could end up with a whole range of new friends.
Why bosses hate Gen-Y [News.com.au]
Eye on the Horizon
Here's the scoop.
Monday, August 13, 2007
Sure, It's Quiet Now...
Companies Aim to Combat Job-Related Stress [WSJ]
Friday, August 10, 2007
Intelligence Gathering
Okay, so maybe that's a bit dramatic, but it's true: When you go to an interview everyone - you, the HR folks, the hiring managers - are on their best behavior. (Unless you're talking with one of those managers who likes to test people by arguing or somehow intimidating. I hear about these people from time to time, though I've never actually run into one.) Dale Dauten of Hartford Business puts it this way:
Let’s face it, most interviews are really outer-views. You see the person’s person, and not much else. That’s not his or her real personality, of course, much less real attitudes about work. Oh, I know some of you are thinking, “But, Dale, I have a sense for people — I can spot BS a mile away.” That won’t help. If job candidates tell you that they get along with everyone and put in more hours than anyone else, odds are, they are telling the truth ... as they see it.Dauten's approaches things from the employer's point of view, but his point's a good one, and you can easily flip it around. Often times, whether they mean to or not, employers are trying to sell their firms as a top-notch professional outfit. Even if they're trying to weed out most candidates, they're still trying to impress them.
Dauten goes on:
Studying how great bosses avoid bad hires led me to this little principle of hiring: See the work. If you can see the work, you might be better off not even seeing the person; it will only confuse you. And if you can’t see the work, at least talk to someone who has.
This is another great point, and it's another one that's somewhat flippable. An employer should really get to know your work product. You should really get to know the employer's methodologies, culture and general approach to business. Unfortunately, it's harder for you to get at the truth than it is for the employer. Sure, you can talk to people who currently work at the firm, but unless you have a relationship with them outside the office, you'll probably only get some version of the truth - as opposed to the whole truth - from them. Calling a potential employer's clients is kind of pushy unless, again, you have your own relationship with some of them. And, you can always ask around to see what kind of word is on the street about the firm, but how good that information is again depends on who you know and how well-connected they are.
So, what to do? The answer this isn't one of those short-term tactical things. It's long-term relationship-building. Whether you concentrate your work on an industry sector or a specific metropolitan area, getting to know people within your community increases the opportunities for you to have those relationships with a potential employer's staff, clients and others. I hate to sound like a broken record, but it's another reason to be out there networking.
Interviews Offer Only Small Views [Hartford Business]
AICPA To H.S. Students: Look Over Here!
The AICPA's Web site, "Start Here. Go Places," targets high school students in an effort to build awareness and change perceptions about the profession. The site includes videos, games - including one where virtual CPAs turn around a struggling music label and others where they track down financial wrongdoers - a discussion of needed skills and even a personality test, all in a way-cool package that looks everything like a youth-oriented site, and little like an accounting site. (That's a good thing.)
"There are a lot of jobs, but not a lot of people to fill them," the site notes in its College and Scholarships section. "It doesn’t take an accountant to figure out that translates into higher salaries and greater job security for accountants."
Start Here. Go Places
Thursday, August 09, 2007
CalCPA Chair's Focus
Read the Full Story.
Ace the Interview at Age 50+
On paper, recent years have been a boon for older workers. Since 2000, more than 1 million workers age 55 and older have won new jobs, according to an analysis of Bureau of Labor Statistics data conducted by outplacement firm Challenger, Gray and Christmas. The study notes that older workers are the largest and fastest growing group, which tends to exacerbate the employment competition among them.
The road to success starts by first getting the chance to interview and then winning over the interviewers, some of whom may be younger than you, and not open to older candidates. Since knowledge is power, it's important to understand the perceptions you'll have to deal with.
Read the full story.
Tuesday, August 07, 2007
You Mean Bad Bosses Exist?
That was years ago, sure. And today you keep reading about how management is becoming more enlightened by the day. But now along comes a survey saying 64.2 percent of respondents said "that either nothing at all or something positive happened to the bad leader", a result the study's authors called "rather remarkable - remarkably disturbing."
Disturbing? Sure. Remarkable? I don't know. Sometimes the worst managers seem to have their eyes fixed surely on their own bosses: They're playing purely up, and they understand it's all about presentation. When I think about bad managers I've endured, they've all had wonderful self-promotional skills. Over the years, some flamed out at the limits of their actual business performance became apparent. However, others are still moving up and terrorizing departments - or, if not actually terrorizing anyone, they're certainly making some lives miserable.
So, what do you do if you're working for one of these louts? The obvious answer is find another job, but you still have to make your way through the days until you get one. So, in the meantime, I've found the answer is a simple "Do good work." Whatever they're like on the surface, loutish bosses still have departments to run or clients to appease, and often appreciate someone who keeps their head down and does their job.
It's not a perfect answer, which leads me to point number two: Keep yourself at an emotional distance. Here, I'm being something of a hypocrite because I have trouble with this one, as I suspect many people do. Still, if you can keep yourself from taking someone else's bad behavior personally, you'll go a long way toward keeping things like insomnia, headaches and upset stomachs out of your life. And use their behavior to reinforce your determination to get out of this abuser's sights and into a work environment that's more in line with the way you think an office should be.
Bad bosses get promoted, not punished? [Reuters]
N.J. Sees Need for Forensic Accountants
Read the full story.
Monday, August 06, 2007
Different Gen, Different Rules
- Date coworkers.
- Show some flesh - but just enough.
- Expect harassment, and stay cool.
- If you have to go to business school, go early.
- Tone down your work ethic.
The article's kicked off quite a row among readers. Comments range from "Amen! That's what life is now and will be. Deal with it folks," to "What is wrong with this woman? And for God's sake why is she still employed here?" to my personal favorite, "The comments of this one really suck."
Interestingly, a large number of comments panning the article seem to come from men. Since so many are anonymous, I base that on my observation that few women use the kind of language I'm seeing there. (Since this is a family blog, I won't repeat it. But read some of the comments and you'll get it.)
One commentator summed the whole thing up best, I think:
Penelope's advice seems fairly cynical, but, based on my 25 years in the workplace, it's pretty accurate. The primary thrust of her advice is to put your interests ahead of your company's interests. This sounds about right to me, because, at the end of the day, your company is going to put its interests ahead of yours.
The New Girls' Guide to Workplace Success [Yahoo! Finance]
Last Week's Poll
- Lack of partner's involvement: 16.9%
- Sloppy record-keeping by the company: 25.9%
- Inexperienced auditors: 19.3%
- All of the above: 21.1%
- None of the above: 16.9%
Got thoughts? Post a comment. Or, vote in our latest poll ("Have you ever taken on a loser project as a career move?") on JobsintheMoney.
Friday, August 03, 2007
Winning Strategies for Loser Projects
Particularly if it's early in your career or if you're new to a firm, you shouldn't "balk at taking on dues-paying tasks," says Lise Flores-Reed, an organizational psychologist at Arizona-based WorldatWork, an association for human resources professionals. "You can act like you're serving time or act like you're developing skills. That's the individual's choice to make."
Read the full story.
Thursday, August 02, 2007
I'd Like You to Meet...
What made me decide to write this was Jon Jacobs' story about the importance of introducing colleagues to each other as part of your networking efforts. (The story's here.) In it, Jon makes a good point: When you're networking, it's not supposed to be about you. It's about helping others connect, and building your reputation as a collegial sort who's inclined to help others out with information and contacts. In most articles I see, this point gets lost.
Networking's concept is simple: You get your butt out of your chair and go meet people. Tools like LinkedIn, or Facebook, or MySpace are all about finding the people you'd like to meet. How do you identify them? I don't know - that's up to you. Some want to meet folks they can do business with, others want to meet experts in a particular area (say, state and local tax, or maybe even New Jersey state and local tax), and still others want to meet anyone who's doing any kind of business in Rockland County, N.Y. Probably, you want to meet folks with some combination of characteristics. It all depends on your job, your goals, and how you do business.
Whomever you're trying to meet, remember that networking is a long-term proposition. You don't ask someone to hire you with your first breath after shaking their hand. In fact, you should meet people with the idea you're not going to ask them for anything more than an hour of time to have coffee with you. From then on, every conversation you have with them will build your credibility a little bit more. When you do need something - an introduction to someone else, some inside dirt on how a potential employer or client works - asking for it will seem natural.
Remember, though, that other people have different time frames. Someone you know might need that introduction from you before you need it from them. Jon's article tells you how to make sure you're using your network effectively, so you can be thought of as a go-to solution.
In Networking, Making Introductions Pay Off [JITM]
Wednesday, August 01, 2007
Don't Forget
Is it possible for someone with an MBA (Accounting) to be looking for employment three years after graduation? I live in Georgia and have applied for hundreds of jobs, joined various networking meetings and passed my resume around, and all I am getting is tons and tons of rejection. It is now affecting my life so much that I feel that I am about to go into depression. Why is it so hard to get a job these days. Is there any way one can go about looking for a job besides those that I mentioned above?I've posted some questions for him, but it'd be nice to get thoughts of others, too. So post your comments.
Help an Accountant
Hi-Ho, Hi-Ho....
Those sitting opposite the person leading the meeting tend to be Grumpy or Doc, or a combination of the two, says Livingston. Grumpy is openly argumentative and may be hard to control. Doc is the person who faces off against the leader to show off his or her intelligence.
The person who sits on the leader's right is Happy--a yes-man. In her Web-based questionnaire that quickly determines one's dwarf personality, 59% of the 20,000 people who have taken the test fall in the Happy category. "We've been trained in American society to be helpful and support the leader," says Livingston.
BW goes on to offer some hints on how you might use such dynamics to your advantage if you're running a meeting. Or, it says squishily, you can just ignore the whole issue. But check it out and read the comments, which offer some insights of their own.
You Are Where You Sit [BusinessWeek]
Getting a Raise
The truth is, convincing your boss to give you a raise is long process, which begins long before you open the discussion. The foundation of your arguments is your performance - you have to show your firm you're well worth the extra investment you're asking them to make.
Penelope Trunk, author of Brazen Careerist: The New Rules for Success, says the preparation process should start six months in advance. Trunk recommends sitting down with your boss and deciding on a list of large goals that your boss agrees will exceed your current job description if you meet them. The key is to demonstrate that you're doing more than you're getting paid for, she says.
Of course, reaching the end zone depends on your ability to get these significant goals accomplished in a relatively short period of time. The trick is selecting challenging but achievable objectives. If you're too ambitious in your goals, you'll only be frustrated and look worse for the wear.
Some ideas on how to prepare yourself - and show yourself off - are in the article.
How to Ask for a Raise [JITM]