I work for Deloitte Consulting, and the consultant in me says "show me the data". While this is a summary article, I rather doubt that the airy-fairy "career customization" discussed here results in markedly improved employee satisfaction. The service professionals in Deloitte's practice groups aren't concerned with trying to make their 40 hours a week as pleasant as possible, they're interested in working as hard and as long as necessary to deliver the best client service (and thus help their own careers). A good line of communication from HR, in that line of thinking, would be whatever impacts the client-service employees the LEAST, takes as little of their time as possible away from working and sleeping.Check it all out, and add your own thoughts here.
Thursday, January 03, 2008
More on Deloitte
Some interesting comments came in overnight to Myra Thomas's interview with Anne C. Weisberg, a director specializing in talent diversity at Deloitte Services LP. They talked about Deloitte's rollout of a "Mass Career Customization program" and the impact the firm hopes it will have on retention and employees satisfaction. One comment begins:
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