Some companies are seeking balance the use of e-mail, cell phones and other tech tools with genuine, face-to-face interaction. That's a fancy way of saying some firms want people to actually talk. In the Boston Globe, Maggie Jackson writes
…some progressive bosses are counterbalancing the diffusion of the digital age with innovative efforts to boost face-to-face and real-time connections. They're mandating no travel or no e-mail days, or making flesh-and-blood connections a new priority. The results are sometimes surprising - less stress, more learning, even better balance at home.
"We embrace chat and e-mail and collaboration tools," says Singu Srinivas, copresident of Needham's HiWired, a technology support start-up with 60 employees. "Those are additives to face-to-face relationship building, but they can't be a replacement for it."
And:
North Hampton, N.H. workplace consultant J.T. O'Donnell says she's hearing more about such innovations. Bosses are saying, if you have a problem, pick up the phone or meet. Stay away from long-winded e-mails.
"Companies are realizing that they have got to not replace all their face-to-face interactions, communications, and training with virtual to save money," says O'Donnell. "It's the loss of what we can't convey in e-mail and tech communications that's hurting us."
Pushing face time in the digital age [Boston Globe]
1 comment:
Glad you highlighted the Boston Globe article as it underscores the need to revive the interpersonal interactions we call "talk". Amazing web tools enhance the digital connections we make with our online friends and colleagues, but none can replace the serendipity, laughter and depth of connection when we are face to face. I couldn't agree more. Disclosure: That is the title of my forthcoming book.
We need to be adept at both online and offline communication. Three cheers to you for including the subject.
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