Monday, April 02, 2007

Oregon Firm Expands by Offshoring

An article about Aldrich, Kilbride and Tatone's growth strategy, from the Salem, Ore., Statesman Journal:

Growing a business isn't what makes AKT different. It's how and where they are doing it that makes the numbers add up. The Oregon firm has bypassed traditional business outsourcing in favor of a model that fits better with its entrepreneurial spirit and career-building goals. In 2003, AKT made a direct investment in India by establishing two local offices and hiring a full-time year-round staff. Heading into a fourth tax season, business processes between India and Oregon have been increasing in efficiency and creating sustainable careers for employees regardless of location.

One of the results:

In 2006, the India staff prepared 1,000 tax returns, 700 of which were AKT clients and the remaining 300 for an affiliate in Austin, Texas. AKT's domestic staff reviewed and filed the returns and maintained client contact and relationships. "The goal was to limit everyone to 50-hour workweeks, and the result helped AKT enjoy another busy season," Tatone said.

Salem company goes global [StatesmanJournal.com]

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